Datenschutzerklärung

Privacy Policy

KitzKongress GmbH with 19.05.26

The protection of your personal data and the safeguarding of the fundamental right to data protection are important concerns for us. To ensure that you feel secure when visiting our websites, we strictly comply with the legal provisions governing the processing of personal data and would like to inform you here about our data collection and data usage practices.

The following privacy policy explains which data we collect from you on our website, how we process and use this data, and whom you can contact with any related concerns.

1. Scope

This privacy policy applies exclusively to the website operated by KITZKONGRESS GMBH (hereinafter referred to as “KITZKONGRESS GMBH” or “we”) at www.kitzkongress.at

It does not apply to websites that are not linked to this privacy policy or to websites operated by third parties such as Facebook. We recommend reviewing the privacy policies published on those websites.

2. Collection, Processing, and Use of Personal Data

Personal data is information that can be used to identify a person, i.e., information that can be traced back to an individual. This includes names, email addresses, telephone numbers, and all registration data you provide to us.

We collect, use, and disclose personal data only were permitted by law or where you have consented to the collection of data. We collect information directly from your input and automatically through the technologies used in our online applications.

2.1 Collection, Processing, and Use of Your Personal Data

We collect, store, and process your data for the complete handling of your purchase, technical administration, statistical analysis, and our own marketing purposes (see section 2.2), as well as for the prevention of crime and fraud or the identification of security threats.

In particular, we use your data for the following purposes:

to provide and improve our service and support; 
to contact you according to your request; 
for data analysis;
for internal audits;
to prevent and detect security threats, fraud, and other malicious activities; 
to comply with legal obligations and enforce our agreements; 
to create billing and statistical evaluations regarding access behavior (e.g., number of accesses to a source, total accesses by a customer and per source, changes in access frequency). 
2.1.1 Log Files

When visiting our website www.kitzkongress.at

, log files are automatically stored for technical reasons. These data records contain the following information:

date and time,
name of the accessed page, 
IP address,
the website from which you visit us (referrer URL), 
browser type,
operating system.
In addition, we automatically record and store which pages you visit. This data is stored and analyzed anonymously. “Anonymous” means that we cannot assign the data to a specific or identifiable natural person, or only with disproportionate effort in terms of time, cost, and labor.

2.1.2 Disclosure to Third Parties

Your personal data will only be disclosed to third parties where legally permitted:

to comply with official requests, laws, or enforcement measures; 
to detect and prevent security threats, fraud, or malicious activities; 
to protect or enforce our rights and property; 
to protect the rights or personal safety of our employees or third parties; 
for marketing purposes;
or where you have previously consented. 
Content from third parties may be integrated into our website, such as Google Maps, YouTube videos, RSS feeds, or graphics from other websites. This always requires these providers to process the user’s IP address, since otherwise they could not deliver the content to the user’s browser.

We endeavor to use only such content whose providers use the IP address solely for delivering the content. However, we have no influence if third-party providers store IP addresses for statistical purposes. If we become aware of this, we will inform you accordingly.

Some of your personal data may be stored by third parties such as Google or Facebook in the USA and disclosed for certain purposes. To learn more about these purposes, we recommend reviewing the respective privacy policies of those providers.

2.2 Use of Your Data for Advertising Purposes

We also use your data for the following purposes:

to communicate about certain products or marketing campaigns; 
to recommend products or services that may interest you; 
to invite you to participate in surveys or similar promotional activities. 
“Personal data is processed exclusively for the explicitly defined purposes. If processing for additional purposes (extension of purpose’) occurs, it will first be examined whether an independent legal basis under the GDPR and, where applicable, additional sector-specific legal provisions are required.

If consent is required for new or extended purposes, such consent will be obtained separately before processing.

2.2.1 Newsletter

To send our newsletter, we use the email address you provided and require confirmation that you, as the owner of the email address, consent to receiving the newsletter.

We use the double opt-in procedure, meaning you must explicitly confirm that we should activate the newsletter service for you. You will then receive a confirmation and authorization email asking you to click the link contained therein to confirm your subscription.

Your consent to receive the newsletter is voluntary and may be revoked at any time, either via the unsubscribed link in every newsletter or by notifying us in text form using the contact details provided in section 10.

2.2.2 Product Recommendations

We also use your data, regardless of whether you subscribed to a newsletter, to communicate with you within the framework of marketing campaigns about products and services that may interest you.

These marketing campaigns are carried out via email or postal mail. Consent to receive such mailings is voluntary and may be revoked at any time via the unsubscribed link or by contacting us using the details provided in section 10.

All trademarks, logos, product names, and images displayed are the property of their respective rights holders.

Their use is solely for informational, presentation, or recommendation purposes unless a separate licensing agreement exists.

2.2.3 Competitions

In the case of competitions, we use your data for the purpose of notifying winners and advertising our offers. Detailed information may be found in the participation terms for the respective competition.

3. Cookies and Targeting

Accepting cookies is not a prerequisite for visiting our websites. However, certain functions may only be available if you allow us to use cookies, and some website functionalities may otherwise be restricted.

3.1 What Are Cookies?

Cookies are text files stored locally on your computer’s hard drive and sent back to the web server during later visits to the website.

A distinction is generally made between:

session cookies, which are deleted when you close your browser; 
temporary/permanent cookies, which remain stored for a longer period or indefinitely. 
This storage helps us tailor our website and services to your needs and simplifies use by saving certain entries so that you do not have to repeat them.

We also use web beacons (tracking pixels). Web beacons are third-party cookies placed on a website or in an email (newsletter) to analyze visitor behavior on the website or interactions with newsletters.

3.2 Which Cookies Does KITZKONGRESS GMBH Use?

Most cookies we use are automatically deleted after the browser session ends (session cookies). In addition, we use cookies that remain stored on your hard drive. Upon your next visit, it will automatically be recognized that you have visited us before and which settings you prefer.

These temporary or permanent cookies (lifespan from 1 month to 10 years) make our website more user-friendly, effective, and secure.

Their sole purpose is to tailor our services as closely as possible to your needs and make browsing as convenient as possible.

3.3 What Data Is Stored in Cookies?

Only pseudonymized data is stored in cookies used by KITZKONGRESS GMBH. No direct assignment of personal data to the cookie ID takes place.

The following cookies may be used:

Google Analytics:
_ga (2 years)
_gid (24 hours)
Facebook:
fr (3 months)
Google Remarketing:
IDE – DoubleClick (1 year)
DSID – DoubleClick (1 week)
Cookie Consent:
cookiesAccepted (1 year)
3.4 Storage Duration

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for processing ceases to apply.

If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storage (e.g., tax or commercial retention obligations). In the latter case, deletion will occur after these reasons cease to apply.

3.5 Google Ads

The website operator uses Google Ads, an online advertising program provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in Google search results or on third-party websites when users enter certain search terms (keyword targeting). Targeted advertising may also be displayed based on available user data (e.g., location or interests).

Use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent may be revoked at any time.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses.

Google is certified under the EU-US Data Privacy Framework (DPF).

3.6 Retargeting

Our websites may use retargeting technologies to display advertisements to users who have already shown interest in our products or services.

This advertising is pseudonymized and based on cookie technology and analysis of previous usage behavior.

3.7 How Can You Prevent the Storage of Cookies?

You can configure your browser to accept cookies only with your consent and thereby prevent future cookie storage.

You may also block third-party cookies via your browser settings.

Blocking cookies may limit website functionality such as registration, login, or full use of services.

You can also manage advertising cookies via:

http://www.aboutads.info/choices/
http://www.youronlinechoices.com/uk/your-ad-choices/

4. Web Analytics

4.1 Matomo

Our website uses the open-source web analytics service Matomo for statistical analysis and optimization of our website.

Purposes include:

analyzing user behavior,
technical optimization,
improving usability,
reach measurement,
error analysis,
statistical evaluations.
Processed data may include:

anonymized IP address,
visited pages,
access date/time,
session duration,
click behavior,
referrer URL,
browser,
operating system,
device type,
screen resolution,
language settings,
downloads and interactions.
Where cookies are used, additional data may include visitor recognition and session information.

Processing is based either on:

consent pursuant to Art. 6(1)(a) GDPR and § 165(3) TKG 2021;
or 
our legitimate interest pursuant to Art. 6(1)(f) GDPR if no cookies are used. 
IP anonymization is enabled.

Data is either:

self-hosted within the EU;
or 
processed by Matomo Cloud (InnoCraft Ltd., New Zealand). 
New Zealand is recognized by the EU Commission as providing an adequate level of data protection.

Users may object to processing at any time.

4.2 Mailchimp

We use Mailchimp by Rocket Science Group LLC, Atlanta, USA, to send newsletters.

Emails may contain tracking pixels to determine whether emails were opened or links clicked.

Mailchimp may store data on servers in the USA and disclose data to third parties in certain cases.

Further information:

http://mailchimp.com/legal/privacy/
http://mailchimp.com/legal/terms/

5. Access to Your Personal Information and Accuracy

Under data protection law, you have the right to free access to your stored data and the right to correction, blocking, or deletion.

To prevent unauthorized disclosure, requests must be submitted via email or post with clear identification.

6. Data Security

We use various security measures to ensure the confidentiality and integrity of your personal information.

7. Changes to This Privacy Policy

If we change this privacy policy, we will publish the updated version here with a revised date.

8. Cross-Border Transfer of Personal Information

Your personal data may be transferred to countries mentioned in section 4 for processing.

By using our services, you expressly consent to the transfer of your data to countries outside your country of residence that may have different data protection laws.

9. Right to Lodge a Complaint with the Supervisory Authority

Data subjects have the right to lodge complaints with a data protection authority.

In Austria, the competent authority is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at

Website: www.dsb.gv.at 

10. Contact

If you have comments or questions regarding this privacy policy or the processing of your data, please contact:

KitzKongress GmbH
Mag. Birgit Ducke
Josef-Herold-Straße 12
6370 Kitzbühel/Tyrol/Austria

Phone: +43 699 15 35 63 00
Email: kitzbuehel@kitzkongress.at

This privacy policy was last updated on 19 May 2026.